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Ian
Ian
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Join date : 2017-09-13
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How to Perform a Full Re-install of Somiibo on Windows & Mac Empty How to Perform a Full Re-install of Somiibo on Windows & Mac

Thu Feb 07, 2019 4:26 pm
If nothing seems to be working, a full re-install of Somiibo might be the best option. It is good to do this from time to time since old files can accumulate and cause the app to function strangely.

First, locate and delete the App Data folder that Somiibo uses to store data
This can be done 2 ways (you only have to do one).
A. From Somiibo

  • Open Somiibo and then navigate to Global Settings > App Data > Open App Data (Click the blue button)
  • This will take you to a folder on your computer where all the apps you use store their data. Please delete the entire Somiibo folder from this location.
  • Close Somiibo, and then double check that the folder you just deleted is in fact removed from the app data location on your computer.


B. Manually

  • Make sure Somiibo is closed.
  • Navigate to %APPDATA% on Windows or ~/Library/Application Support on Mac.
  • This will take you to a folder on your computer where all the apps you use store data. Please delete the entire Somiibo folder from this location.


Secondly, locate and uninstall Somiibo (the app itself)

  • Navigate to your computer's program folder. On Windows this can be found at C:\Program Files and on Mac it can be found at /Applications
  • Follow your system's procedures for uninstalling an app from this location and uninstall Somiibo. On Windows there is an uninstaller that you can simply double click on to uninstall Somiibo. On Mac, you can drag Somiibo to the trash can.


Finally, reinstall Somiibo
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